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Returns Information

Returns Information

cancellation policy 

You have the right to cancel your order as long as you notify us in writing (email) within 7 working days from the day after receiving the goods (this excludes altered ready made & voile curtains, all made to measure products and cut length fabric and net curtains) All cancelled items must be returned to us in perfect condition, unused and with all the original packing. You will be liable for the return delivery costs

refund policy 

you may return an item (this excludes altered ready made & voile curtains, all made to measure products and cut length fabric and net curtains) as long as it is within 14 days for unwanted goods and 30 days for faulty/damaged goods. Unwanted goods (not faulty goods),  be fully saleable all packaging must be intact and any heading tape must not be pulled. You will be liable for the return delivery costs on unwanted goods.

For further information please contact Curtains Curtains Curtains using our contact form.